view cart menu separator categories menu separator faq
advanced search
Privacy Policy

Information Collection and Use:
We want you to feel safe while visiting DNS Collectibles and we promise: We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We will never share your credit card number or personal details with any third party, other than stores from whom you make purchases. DNS Collectibles collects information from our users at several different points on our website. Information is collected when you:

- Register
- Place an order
- Make changes or additions to your account settings
- Use our Shopping/Gift Services
- Use our customer service and feedback links to communicate with us

Placing an Order:
We request information from you in our checkout area when you place orders on our site. During checkout you must provide your credit card number and shipping address information. After the checkout process is complete, your purchase information is securely forwarded us. We will use this information so we can fulfill your order and contact you if we have questions regarding your order.

Customer Service/Feedback:
DNS Collectibles uses an email link located on the Contact page to allow you to contact us directly with any questions or comments you may have. We read every message and do our best to reply within 24 hours. The information you provide in these emails is used to respond directly to your questions or comments you may have. We would also like you to tell us what you think. This allows you to give us feedback about our site and make suggestions on what we can do to improve it. We read every message sent in. We may file your comments to improve the site, or review and discard the information. We do not use the email address you supply us for any marketing purposes.

Security:
Our website takes every precaution to protect your information. When you submit sensitive information, that information is protected both online and offline. Website security is reviewed regularly to ensure we are up to date with industry standards and technology.

Whether you're ordering a catalog or making a purchase, we want you to feel safe and secure while visiting DNS Collectibles. You can feel confident making purchases from established catalogs that have been in business for many years. To ensure that your credit card information is even more secure, use our secure transmission (SSL) when you give us your credit card information. We encrypt all credit card information and store it on a server that isn't accessible on the Internet. Once we store that information, it can not be displayed anywhere on DNS Collectibles.

Legal Disclaimer:
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website.

Product Line:
Our product line is constantly being updated and improved. Please email or call for any additional information.

How To Order:
You may place an order online or via our catalogs. To request your free catalog, please email us at dns_collectibles@yahoo.com

Minimum Order:
There is no minimum ordered if in the USA.

International Orders:
Minimum order of $100 and are responsible for any dutys,tariffs or taxes.

Payments, Terms & Conditions:
We accept MasterCard, Visa, American Express, Discover, Checks, Money Orders and PayPal. Please allow 10 days for all checks to clear.

Shipping:
All orders in stock are normally shipped the next business day. We ship all orders via UPS or FedEx. Any hand crafted or personalized item takes time, please allow 2-4 weeks for completion and shipping.UPS does not deliver on Saturdays or Sundays. Overnight & 2-day shipping charges may be more/less than calculated and will be charged/credited accordingly.

Shortages & Damages:
Any problems with your order must be reported to us within 5 days of receipt of order. Returns on shortages & damaged goods only. Damaged or defective goods must be returned for us to issue credit or provide new product. We will not refund any shipping charges due to incorrect/missing(ie:apt#s) shipping information. Make sure the ship to address is correct. A 20% restocking fee & loss of shipping charges may be applied to any returns.

Back Orders:
We will notify you of any back orders as soon as possible. We do not back order most items. Please note that all prices and product availability are subject to change without notice. We are not responsible for any typographical errors that may appear.

Individuals placing fraud orders will be prosecuted.

Contact Information:
If you have any questions or suggestions regarding our privacy policy, please contact us at:

DNS Collectibles
E-mail: dns_collectibles@yahoo.com
Last Updated: 7 Mar 2006 11:07:34 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder